Question 1

Does lullu handle both phone and email?

Accepted Answer

Yes. lullu is one AI assistant covering both your inbound phone and your sales/service inbox. Voice AI answers calls in a natural voice, Email AI reads and replies to customer emails directly in Gmail or Outlook — in your tone of voice.

Question 2

How is she trained on our dealership?

Accepted Answer

You upload your own documents: pricing, service packages, FAQ, sales scripts, brand info, opening hours. lullu is trained specifically on your dealership so she knows your procedures, prices and sounds like a colleague — not a generic bot.

Question 3

What tasks does she handle?

Accepted Answer

Booking service appointments, qualifying sales leads, valuing trade-ins, test drive appointments, stock status, delivery times, general info — and she forwards if a salesperson is needed.

Question 4

How fast can we be live?

Accepted Answer

48 hours from when you say yes. We hook into your phone number and email, you upload your content, and she goes live — 24/7, year round.

Question 5

Does she sound like a robot?

Accepted Answer

No. lullu uses the latest generation of natural speech. Your customers won't necessarily know it's an AI — and if they ask, she answers honestly.

Question 6

Does it integrate with our DMS and mail client?

Accepted Answer

Yes. Email: Gmail, Outlook, Microsoft 365, Apple Mail. DMS: Autoline, DealerPRO, Verso, AutoIT, CarSelector. CRM: HubSpot, Salesforce, Dynamics 365, Pipedrive.

Question 7

What does it cost?

Accepted Answer

Early bird pricing is reserved for the waitlist and valid for the first 6 months. Full price will be announced at launch.

Question 8

Where is data stored?

Accepted Answer

100% in the EU (Frankfurt). GDPR-compliant by design. No customer data is ever used for model training.

Frequently asked questions.

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